Overview and Status Definitions |
When you log in, you land on the Dashboard. The Dashboard shows you a list of the orders and offers that are actively waiting on a response from either you (the seller) or the buyer. You can click on any order or offer and take action. Seller Attention TabNew and Revised OrdersOn the Dashboard, under New & Revised Orders, you'll see all the orders that haven't been processed in WO Traffic and confirmed yet. Look at the Order Status and Traffic Status columns to see what needs to be done next with the order.
To take action on an order, click the number in the Alt Order # column to open the full order or click an icon in the Quick Actions column to take the action immediately. - Print the order. - Confirm the order back to the buyer. Only used after the order has been approved and processed in WO Traffic first. - Reject the order. - View revisions by comparing this version to the previous version. For more information, see Revised Orders. - Manage offers. Opens the order to the Offers tab. For more information, see Offers. - Send to WO Traffic, or export the order if it's unlinked. If you haven't yet opened the order, the order status remains New until you view it. Offers Requiring Your AttentionThese are makegoods, credits, and bonuses that need you to take some action.
Buyer Attention TabThis area has two sections: Orders Waiting on Buyer and Offers Waiting on Buyer. Orders and offers that show up here are still open and in process, and the ball is currently in the buyer's court to take the next action. Usually this area is informational and doesn't require immediate action, but one aspect should be closely watched—the First Affected Date column of Offers Waiting on Buyer. First Affected Date is the first scheduled date for a spot in an offer. If this date is getting close and the offer still needs action from the buyer, it might be a good idea to remind them that the offer is waiting for them to approve or reject.
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